Quality Policy
Our reputation is built on Quality, and we believe that our world-class solutions are the result of the highest quality people, materials and processes coming together every day.
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MATEC Engineered Manufacturing Solutions holds internationally-recognized certifications. Our reputation has been built on the quality of our products — quality that exceeds customer expectations, quality that is second to none in the industry. We believe that top-quality products are produced when top-quality people and raw materials serve as inputs to our engineered manufacturing solutions.
Where Quality Comes From
At MATEC Engineered Manufacturing Solutions, Quality is woven into every part of our culture, and we believe that quality is everyone’s shared responsibility.
We strive to provide exceptional customer satisfaction by empowering every member of our team to bring forward new and innovative ways to improve quality so that we can provide superior products and services to our clients.
Quality Control
Each of our products undergoes rigorous testing and inspections by qualified team members. The data, stored in our leading-edge ERP software application, is backed up nightly and kept in hard copy format to ensure operational traceability and a robust data retention strategy.
Continuous Improvement
Continuous improvement drives everything we do at MATEC. We continuously challenge the status-quo of established business processes with a burning desire to keep improving all aspects of our business. This passion puts our customers and our quality at the forefront of everything we do.
Purchase Order Terms and Conditions
Download the current Terms and Conditions for Purchase Orders.
HSE Policy
Our corporate Safety Plan adheres to the Occupational Health & Safety Act and includes regularly scheduled Health & Safety site audits, first aid training, WHMIS training, forklift training, and more. Our H&S Committee focuses on a Work Safe environment.
Our Quality Policy
At MATEC Vietnam, we are committed to delivering the highest standards of quality in our products and services, consistently meeting and exceeding customer expectations. Our quality policy is guided by the following core principles:
Quality and Reliability
We strive to produce mechanical components with precision, durability, and adherence to international standards, meeting the stringent requirements of our diverse customer base. Quality assurance is at the heart of our production, ensuring reliability in every product delivered.
Continuous Improvement
MATEC Vietnam embraces a culture of continuous improvement across all operations. Through the adoption of advanced technology, lean manufacturing practices, and rigorous training programs, we are dedicated to enhancing our production processes, quality controls, and overall service. This approach allows us to adapt to evolving industry standards and maintain a competitive edge in the global market.
Customer-Centric Approach
We prioritize understanding and responding to our customers’ needs and requirements. By fostering open communication and collaboration, we tailor our solutions to provide optimal outcomes for each client. Customer satisfaction is paramount, and we aim to build long-term, trust-based partnerships that reinforce our commitment to quality.
Environmental Stewardship and Social Responsibility
MATEC Vietnam is committed to conducting business responsibly. We adhere to environmental protection standards, implement sustainable practices, and actively seek to minimize our ecological footprint. In addition, we uphold our responsibility to our employees and the community, ensuring safe working conditions, ethical practices, and positive contributions to society.
Innovation and Excellence
We value innovation as a driving force behind quality. By continuously investing in research and development, we not only improve our product offerings but also explore new ways to enhance performance, efficiency, and cost-effectiveness. Excellence is our goal in every facet of production, from initial design to final delivery.
Compliance and Integrity
MATEC Vietnam upholds integrity in all business activities, ensuring strict compliance with legal and regulatory requirements in each market we serve. Our quality management systems are maintained in line with ISO 9001:2015 standards, and we adhere to additional industry certifications as needed to guarantee the highest standards of safety, reliability, and ethical practice.